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Retrun & Refund


Upon receiving your returned parcel, Big Map Apparel & Textiles will issue a refund within 14 business days.
A refund will be credited to the payment method used to place your order. When the refund is issued, you will receive a refund notification email.

A full refund or replacement can be issued, subject to below conditions:
– The item is bought from Big Map Apparel & Textiles .
– You have submitted the return request via RMA ticket.
– You have received our authorization for your request.
– You have returned your item with a copy of your receipt/invoice.
– You have returned your item with the original packaging and in the condition as how you received it(including all accessories, all materials, price taps, free gift etc.)
– The item is returned within 14 days after the request is authorized.
– The return reason(s) is/are due to Big Map Apparel -related issues